KILCHRENAN INN OPERATing GUIDELINES

Menu Updates

Update procedure checklist and HTML converter tool for all menu types.

Scope — which steps apply to your change?

Change type	SPOS	Website	Google	Social	FreeToBook	Staff brief
Specials only	✓	–	–	–	–	✓
Price change	✓	✓	–	–	–	✓
New dish	✓	✓	–	if notable	–	✓
Drinks update	✓	✓	–	–	–	✓
Seasonal launch	✓	✓	✓	✓	✓	✓

1 Update SPOS Till Always required

Log into SPOS back office and navigate to the menu / PLU section Use manager credentials
Add, edit or remove items as required — update name, price, course, and printer routing
For specials: set item as a temporary PLU with today's date if SPOS supports it, or use the Specials category
Save and sync changes — confirm items appear correctly on a till terminal

2 Update Website If menu changes

Open your updated menu file (.docx or .xlsx) and use the HTML Converter tab above to generate Squarespace-ready HTML
Log into Squarespace → navigate to the relevant menu page → Edit → find the menu Code Block
Replace the existing code with the new HTML → Apply → Save
Preview the page on mobile and desktop to confirm layout looks correct

3 Update Google Business Profile Seasonal launches only

Go to business.google.com and sign in → select the Kilchrenan Inn listing
Navigate to Edit profile → Menu and update dishes / sections to reflect the new seasonal menu
Upload a food photo from the new menu if available — label as Food & drink Min 720×720px, well-lit, landscape orientation preferred
Post a Google update (via Add update) announcing the new menu — include 1–2 standout dishes

4 Post on Social Media Seasonal launch or notable new dish

Take or select a strong photo of the new dish or the updated menu layout Natural light, on the actual table setting works best
Post to Instagram — include a short description, a call to action (book via link in bio), and relevant hashtags #KilchrenanInn #ArgyllFood #ScottishHospitality #LochAwe
Cross-post to Facebook using Instagram's Share to Facebook toggle — avoids double-handling

5 Check FreeToBook Room Packages Seasonal launch only

Log into FreeToBook → review any room packages that reference dinner, lunch, or menu inclusions
Update package descriptions to reflect the current menu season or any changed inclusions
Check Booking.com extranet for any rate plans with dinner inclusion text that also needs updating

6 Brief the Team Always required

Brief FOH staff before the next service — cover new dishes, removed items, and any key allergen changes
For seasonal launches: run a short tasting session if possible so staff can describe dishes confidently
Update Connecteam or the team noticeboard with a written summary for anyone not present at the brief

Step 1 — Upload your menu file

Drop files here or click to browse

Multiple files can be converted at once

.docx .xlsx .pdf

How to use

1 Drop your .docx or .xlsx menu file above (or click to browse). Multiple files work at once.
2 Wait for the Ready badge — conversion takes a few seconds.
3 Click Copy HTML to copy to clipboard, or Download to save the file.
4 In Squarespace → Edit your menus page → add or replace a Code Block → paste → Apply → Save.
! PDF note: conversion extracts text only — images and complex layouts are not preserved. For best results use the original .docx source file if available.

Kilchrenan Inn Staff Use Only — Not for Guest Use

Kilchrenan Inn Staff Hub · Confidential Internal Document · Not for Distribution

Kilchrenan Inn Staff Use Only — Not for Guest Use